IMANI Centre for Policy and Education, through its annual Inspirational Public-Sector Leadership Awards (IPSLA) seeks to acknowledge public institutions who aim to improve public service delivery in Ghana. IPSLA 2019 focused on measuring innovation in the public sector by the Ministries, Departments, and Agencies (MDAs) by evaluating the current innovative initiatives they have introduced to improve efficiency in public service delivery in the country.
The global push for innovation in the public sector space can be seen as a by-product of global technological advancement, as the world moves into a faster, more convenient and efficient era. Africa, and more specifically Ghana, need to end the ubiquity of poorly performing public sector bureaucracies, poor public services, and the associated bribery and corruption. Innovation in public service delivery is contextually relevant to Ghana due to its ability to sustain the nations development needs, as well as, national agendas such as Ghana Beyond Aid. There is also evidence to suggest that innovation in public service delivery leads to efficient resource utilization, high quality public services and efficient public service management.
IPSLA 2019 measures innovation in the Ministries, Departments and Agencies (MDAs) in Ghana by adopting the methodology of the Australian Public Sector (APS) project on Public Sector Innovation under the Australian Public-Sector Innovation Indicators (APSII) Project, 2011. At the end of this Survey, the National Health Insurance Authority (NHIA), Driver and Vehicle License Authority (DVLA). National Service Secretariat (NSS), Ministry of Energy and the Ministry of Business Development emerged as the top five institutions in Ghana that are effectively and efficiently executing their mandate of delivering services to the public innovatively.